Privacy Policy

Wilson Carpet Repair Privacy Policy

Effective Date: January 21, 2026

Wilson Carpet Repair (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://wilsoncarpetrepair.com/) or use our services.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name
  • Phone number
  • Email address
  • Service address
  • Details about your service requests

We may also collect information automatically through cookies and similar technologies when you use our website.

How We Use Your Information

We use your information to:

  • Provide and manage our carpet repair and cleaning services
  • Respond to your inquiries and service requests
  • Send appointment reminders, confirmations, and important account notifications
  • Send marketing and promotional messages (with your consent)
  • Improve our website and services

Mobile Information Sharing

Wilson Carpet Repair values your privacy. We do not share, sell, or rent your mobile phone number or SMS consent information with third parties or affiliates for marketing or promotional purposes. Your mobile data is used strictly for communication between you and Wilson Carpet Repair as outlined in this policy.

SMS Opt-In Details

How Consent is Obtained Wilson Carpet Repair obtains SMS consent through the following methods:

  • Website Opt-In: Users may check a box on our contact form at wilsoncarpetrepair.com/contact-us/ to receive text messages.
  • Verbal or Written Request: Consent may be provided during a service call or via written agreement during an onsite estimate.
  • Keyword Opt-In: Users may text a specific keyword to our business number to subscribe.

How Consent is Used By opting in, you provide express written consent to receive recurring automated and personalized service-related and promotional text messages (e.g., appointment reminders, repair status updates, and seasonal maintenance offers).

  • Frequency: Message frequency varies based on your interaction with our services.
  • Non-Transferability: Consent is specific to Wilson Carpet Repair and is not a condition of purchase.
  • Security of Consent: We do not share your opt-in data or consent with third parties or affiliates for marketing purposes.

SMS and Email Communications & Opt-Out

By providing your phone number and/or email address, you may receive transactional, customer care, and marketing messages from Wilson Carpet Repair. Message frequency may vary. Message & Data rates may apply.

  • Opt-Out of SMS: You may opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact us at 1-801-815-7242.
  • Opt-Out of Email: You may unsubscribe from marketing emails by clicking the “Unsubscribe” link in any email or by contacting us at Wilsoncarpetrepair@gmail.com.

We will process your opt-out request promptly. Please note that you may still receive transactional or service-related communications as required to fulfill your requests.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as necessary to provide our services or as required by law.

Security

We implement reasonable security measures to protect your information.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: